Delete Your Account and Data

Privilege Points — Salamander Apps, LLC

You can delete your Privilege Points account and data at any time. What gets removed depends on whether you want to delete just your own account or your entire family's data — both options are below.

Delete your account and all family data (simplest)

Email us at support@privilegepoints.com from — or referencing — the email address on your account, and ask us to delete your account and all of your family's data. We'll verify the request and complete it within a reasonable time (typically within 30 days). This is the most reliable way to remove everything, and it works even if you no longer have the app installed.

Delete in the app

Open Privilege Points and go to Settings, then choose Delete My Account to delete your own account. If other members share your family, the family and its data remain available to them.

To remove your entire family's data yourself: still in Settings, remove any other adult members of your family, then choose Leave Family — as the last remaining adult, this permanently deletes all of the family's data — and then delete your account. Or simply email us (above) and we'll delete everything for you.

What is deleted

Deleting your account removes your account and profile information. Deleting your family — or asking us to delete everything — removes all of the family's data: family members and their profiles, including children, along with the tasks, privileges, penalties, points, rewards, notes, and uploaded photos associated with the family.

What may be retained

We may retain a limited amount of information where required for legal, security, or fraud-prevention reasons (for example, transaction records needed to meet tax and accounting obligations), and information that has already been aggregated or anonymized so that it no longer identifies you. Any such data is kept only as long as necessary and is otherwise handled as described in our Privacy Policy.

Questions

If you have any questions about deleting your data, contact us at support@privilegepoints.com.